Event Ushering & Client Care Training

Perfect Ushers, Nigeria's Number 1 Event Ushering Company, a baby of Lead Orientals Ltd. Presents: Event Ushering &Client Care Training. It is our obligation to offer our participants with training designed to improve Service Delivery and Performance.

This training will equip you with service providing skills that will practically set you apart in the Client Care Industry.

So, are you an Event Usher who want's to become exceptional in Client Care? Or are you into Hospitality, or do you just want to improve your employees or your Customer/Client Care Skills? Then this training is the best fit for you!

At Perfect Ushers, it is pertinent that the customer is satisfied. Hence we stress the value of continuous improvement of Customer Care and Client Satisfaction skills.

In this training, you will be taught by Event Ushering and Customer Care Experts. They will show you the difference between mere service and professional Client Care that meets international standards.

WHAT WILL YOU LEARN: 

1.What Event Ushering and Customer/Client Care really is.

2. Competences Required from an Event Usher

3. Competences Required from the Customer Care

4. Communication Skills for both the Event Usher and Client Care Executive

5. The Event Usher, Hospitality and Customer Care all stringed.


6. Using the GUEST Technique as an Event Usher/Client Care Executive

7. Managing Customer Behaviour Styles

8. Practical differences between normal The Customer Care and The Caring Customer Care

9. How to be the Caring Customer Care/ Outstanding Event Usher

10. Practical Best Work Attitude as an Event Usher or a Client Care Executive

WHO SHOULD ATTEND: Event Ushers, Potential Event Ushers, Customer Care Executives, Front Desk Executives, Young graduates, Business Owners/Entrepreneurs.

SPEAKERS
Jamie- Expert Client Care Professional (UK)
Kingsley- Multinational Marketing/Client Manager- Nigeria
Jeff.K- Expert Client Service Manager- Nigeria
Mercy- Perfect Ushers Manager- Nigeria

OTHER ATTRACTIONS: A practical syndicate Session: Putting the Client Care Skills In You To Use

The Training is set to hold as scheduled below.

Date:    25th of June, 2014

Venue: Tom Associates, 12 Alade Lawal Street, Opposite Anthony Police Station. Anthony Village.

Registration Commences: 10.30am

Training Commences: 11.00am

Training Fee: N3,000.00

PAYMENT  INFORMATION

Lead Oriental Limited

Bank: Diamond Bank

Account Name: Lead Oriental Limited

Account Number: 0030717234

Please present your deposit slip during registrations. For further information please:

Tel: +2348167399739, +2348066597728 

Email: perfectushers@yahoo.co.uk