Job Description
Brief Description
This role provides
immediate response to administrative requirements in a sales environment, in
accordance with SLA parameters. The incumbent is individually accountable for
achieving results through own efforts.
KRA's
- Executes
routine administration procedures to ensure immediate operational
excellence in response to immediate requirements, in a multi-skilled
administration environment.
- Delivers
on production standards and adheres to service and quality standards,
incorporating four functions: code, verify, quality assure and authorize.
- Provides
direct or indirect service to customers and intermediaries.